General Terms

I. General Terms

1. Introduction:

Welcome all customers to COLOCOLO Vietnam!

We are NITTO DENKO TAPE MATERIALS (VIETNAM) CO., LTD at Stock 20, Block P4, Thang Long Industrial Area, Dong Anh District, Ha Noi City. Our Sales Office at 135 Street 12, City Land Residence, Ward 10, Go Vap District, HCMC. Our Ecommerce website is and officially registered with the Ministry of Industry and Trade Vietnam.

When Customer accesses, it means that Customer has agreed with all the terms of this website. The website is able to change, adjust, add, or remove any part of Regulations and Terms of Use at any time. Every change is valid as soon as updated on the website without previous notification. When Customer continues to use the website, after the changes in Terms and Conditions are updated, it means that you accepted those changes. Customer does kindly check regularly all the updates about our changes.

Do kindly read carefully the terms before purchasing.


2. Website’ Instruction of Use:

– When access, the user must be at least 18 years old or access under the monitor of parents or guardians.

– COLOCOLO provides permission for Customers so that Customers could purchase on according to Regulations and Terms of this website.

– Prohibit using any part of this website with the commercial purpose or on behalf of any third party without our permission under document form. If violating any terms in this Terms and Conditions, we have the rights and duty to inform authority organizations without previous notification.

– COLOCOLO requires Customer to register an account with genuine personal information and update personal information if available any change. Each customer must access with responsibility for their account, password and activity on Furthermore, Customer must inform us is any account got illegal accessed. We will not be responsible, no matter directly or indirectly, for any damage or loss caused by the fact that Customer does not follow the terms.

– In the registering process, customers could agree to receive advertising emails from After that, if no longer demanding any further advertising emails, customers could deny by click on the bottom link in every advertising email.


3. Order and confirmation:

– When Customer makes an order at, we will receive the request for making the order. However, the order request must be got through an order confirmation step. For that, we have an employee who will contact Customer to confirm the information before delivering if your order meets all the order conditions.

– To make the confirmation process proceed quickly, Customer does kindly provide accurately and fully all information relevant to delivery and receiving, or terms and conditions of promotion event (if any) that Customer is joining in.


4. Information about the product:

– All products provided by COLOCOLO Vietnam is guaranteed to be authentic Japan products. We promise to provide information as detailed as possible for every product that we post on the website. However, we cannot promise that we could provide every single detail of information accurately, fully, as well as update the details without mistakes for each of the products. If there is any question or confusion, Customer does kindly contact us for support.

With our professional consulting team, we are always in service for you 24/7 on Hotline: 0898.121.005


5. Payment Methods:

To bring you the greatest online purchasing experiences at, we give you the payment methods below so that you could choose easily your favourite method of payment:

  1. Cash on Delivery (COD)
  2. Make direct payment at the sales office of COLOCOLO Vietnam.

Note: Our company doesn’t accept online payments


6. Methods for Cancelling an order:

In case the order has been confirmed, Customer could cancel the order with any reason. Please call us through Hotline: 0898.121.005 to get the order cancelled.

Best regards!


II. Instruction of Purchasing:

Customers could purchase the products online at:

– Fanpage

Customers must leave the contact information in the comment below each product’s image or directly text us at the fanpage and COLOCOLO will instruct customers how to purchase the product within 24 hours.

– Website: follow the following steps:

  • Step 1: Access the homepage of
  • Step 2: At the homepage, customers click on “CATEGORIES” and search for your favourite products.

Or customers could quickly find the products by input the product’s name on the Search Bar on the Menu.

  • Step 3: Click on the product’s name to see the details about that product.
  • Step 4: After customers decided to buy the product, click on the “Add to Cart” button
  • Step 5: After clicked on the “Add to Cart”, the product is added to your cart. Now you could freely go on to choose other products.

After accomplishing choosing the products, customers could click on the Cart Icon (on the right and above corner of the screen). Click “See the Cart” to check your cart; or click on “Buy” to make the payment.

  • Step 6: At Payment site, customers do kindly perform fully the Delivery Information: Full name, phone number, receiver’s address.
  • Step 7: Choose payment method.
  • Step 8: Click “Buy” to finish your order.